Privacy Policy
The purpose of this privacy policy is to inform users of the site [ www.hydrofit.eu ] (hereinafter “the Site”) on how their personal data is collected, processed and protected in the context of their use of the Site and their online purchases.
1. Data controller
The person responsible for processing personal data is:
Hydrofit
Legal form: Self-employed
Head office: 35 RUE Yvon Mansencal 33140 Villenave-d'Ornon FRANCE
SIRET No.: 94474870600016
Email: contact.hydrofit@gmail.com
Telephone: 07.66.45.70.48
2. Data collected
As part of browsing the Site and placing orders, Hydrofit may collect the following data:
- Identity: name, first name.
- Contact details: postal address, email address, telephone number.
- Order data: products purchased, delivery and billing information.
- Payment data: transmitted to our secure payment providers (Hydrofit never has direct access to your banking data).
- Connection and navigation data: IP address, browser type, pages viewed, cookies.
3. Purposes of processing
The data collected is processed for the following purposes:
- Management and execution of orders and deliveries.
- Customer relationship monitoring (after-sales service, returns).
- Management of customer accounts.
- Sending commercial information (newsletter, offers) with your consent.
- Improvement of the operation and security of the Site.
4. Legal bases
Data processing is based on:
- Execution of a contract (processing and delivery of orders).
- Compliance with legal obligations (invoicing, accounting).
- Consent (commercial prospecting, use of certain cookies).
- The legitimate interest of the data controller (security, improvement of the user experience).
5. Recipients of the data
Data may only be transmitted to:
- Our technical service providers (Shopify, Site host).
- Our logistics providers and carriers.
- Our secure payment providers.
- The competent authorities upon legal or judicial request.
No data is transferred or sold to third parties for commercial purposes.
6. Retention period
The data is kept for the period strictly necessary for the purposes pursued:
- Data relating to the order: 10 years (legal obligations).
- Inactive customer data: 3 years.
- Cookies and browsing data: 13 months maximum.
7. Cookies
The Site uses technical, audience measurement and personalization cookies.
The user can manage or disable cookies by configuring their browser.
8. Rights of individuals
In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights:
- Right of access, rectification and deletion.
- Right of opposition and limitation.
- Right to the portability of your data.
- Right to withdraw your consent at any time for processing based on it.
To exercise your rights, you can contact Hydrofit by email at [contact email address] or by post to its head office address.
You also have the right to file a complaint with the CNIL ( www.cnil.fr ).
9. Data security
Hydrofit implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data (HTTPS connection, secure hosting, secure payments via certified service providers).
10. Transfers outside the European Union
When using Shopify, some data may be transferred outside the European Union (Canada, United States). These transfers are governed by the standard contractual clauses adopted by the European Commission.